Custom Garment Request
Custom Garment Request
This is an additional Custom request adding to Garment if you wish to adjust exact garment measurements
Send us your request garment changes as following:
- Dress length (add or subtract (up to 7.9 in/ 20 cm) to the garment length)
- Sleeves length (add or subtract (up to 7.9 in/ 20 cm) to the garment length)
- Outseam/Inseam length
- Make changes to other sleeves styles if possible (in our shop)
- Add belts or ties to the garment
- Add or remove pockets
If you couldn’t find the exact adjustment, please contact us prior to ordering.
Due to the individuality of Custom Orders, it is not possible to return your dress for any reason, (especially sewing the dress to the customer's individual measurements, changing the length of the dress, sleeves. e.t.c) unless a significant construction fault is present. Please check our measurements guide to take your measurements carefully and check with us if you are unsure.
**Custom orders are not refundable**
Shipping & Returns
Shipping & Returns
1. SHIPPING
Processing time: 1-2 weeks
Shipping time:
- Standard shipping: 10-28 days depending on locations via Local Post
- Express shipping is usually delivered within 3 -7 days worldwide via DHL/Fedex*
*This option will be shown when process to check-out.
2. EXCHANGES AND RETURNS
We gladly accept returns, exchanges, and cancellations
Contact us within: 14 days of delivery at noire.infor@gmail.com
Ship items back within: 30 days of delivery
Request cancellation or any changes to the order within 24 hours of purchase
Further information in section Returns & Exchanges
Customization
Customization
If you want your item to be customized following your measurements, please leave a note at the "Check out" with following measurements:
•Height:
•Bust:
•Waist:
•Hips:
•Torso (for Jumpsuits only)
Or Add Lining for Garment if product is not fully lined
If you couldn’t find the exact adjustment, please contact us prior to ordering.
Custom or personalized orders are not eligible for return, refund, or exchange
Care Instructions
Care Instructions
•Eco dry cleaning recommended
•Warm or steam iron
•Warm hand wash or gentle machine wash